Property Operations Analyst at Starrcompanies
399 Park Avenue New York, New York, United States — internship
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. The Property Operations Analyst will support the property insurance business by analyzing operational performance, developing insights, and driving process enhancements across all core functional areas. Reporting directly to the Property COO, this analyst will collaborate with stakeholders from underwriting, claims, policy administration, IT, and other teams to deliver actionable analytics, recommend improvements, and ensure operational excellence. Responsibilities: Analyze property business operations, processes, and performance metrics to identify trends, gaps, inefficiencies, and opportunities for improvement. Prepare regular and ad-hoc reports, dashboards, and presentations for senior leaders, providing data-driven insights and recommendations. Conduct root cause analysis on operational issues; support the development and tracking of remediation action plans. Assist in developing and monitoring operational KPIs and benchmarks; participate in target setting and progress tracking. Partner with cross-functional teams to document workflows, map processes, and identify areas for standardization or automation. Support process improvement initiatives, including collecting requirements, researching best practices, supporting implementation, and measuring outcomes. Collaborate with IT and data teams to ensure the integrity and accessibility of property operations data. Assist in developing business cases for investments in people, process, or technology to improve operations. Monitor regulatory, compliance, and audit requirements to ensure operations align with internal standards and external mandates. Provide analytical and project support for strategic initiatives and other projects as directed by the Property COO. Support a culture of continuous improvement and operational excellence. Qualifications: Bachelor’s degree in Business, Finance, Operations Management, Insurance, Data Analytics, or related field. 2+ years of experience in operations analysis, business analysis, or process improvement—insurance or property/casualty industry experience strongly preferred. Strong analytical and problem-solving skills; proficiency with data analysis tools such as Excel, Power BI, Tableau, or similar. Experience with process mapping and documentation (e.g., Visio, Lucidchart) is a plus. Excellent attention to detail and organizational skills; able to handle multiple tasks and deadlines. Effective written and verbal communication skills; capable of