Education required: High School/GED
Education preferred: Business courses (typing, word processing, spreadsheet applications, business communications, database software) preferred. Post-secondary education desired, but not required
Experience: Two years of directly applicable customer service support, clerical or secretarial experience is preferred
Additional skills/abilities: Ability to communicate in English with people from diverse socio-economic backgrounds. Ability to use effective interpersonal skills when working with a variety of people and situations. Must be able to effectively utilize a personal computer to perform data entry and correspondence tasks. Working knowledge of English grammar and basic mathematical skills. Ability to handle constant change in priorities. Experience in records and file management. Knowledge of Microsoft Office Products (Word, Excel, Power Point, etc.)