As an Ads Quality Analyst you will collaborate with engineers and analysts on efforts to evaluate and improve advertising and targeting quality in a fast-paced and constantly evolving team environment. The tasks of an Ads Quality Analyst are clearly defined and of limited scope, primarily consisting of administrative work, metrics monitoring, triaging/escalating problem reports, and implementing external-facing surveys in HTML/CSS.
Main Responsibilities
- Administrative work: managing user accounts in an internal tool, troubleshooting.
- Monitoring metrics.
- Triaging and escalating problem reports.
- Implementing external-facing surveys in HTML, CSS, and related languages.
- Querying internal databases to answer well-defined questions.
- Assisting with financial audits.
- Data labeling and data collection.
- Ownership, management, and error free task completion for various assigned workflows in a timely manner with minimal supervision.
- Assist in conducting internal workflow reviews and monthly/quarterly audits within the program.
- Daily reporting of monitoring results.
- Participate in maintenance of the quality monitoring program
- Perform quantitative analysis and qualitative analysis for assigned workflows.
- Provide ongoing support and training to project team members to ensure the tasks meet the established quality and client requirements.
- Analyze current processes and recommend/implement process improvement ideas to improve quality and efficiency for assigned workflows.
- Proactive communication of any issues to management and the client
- Maintain comprehensive and updated documentation.
- Generate, receive and maintain confidential and sensitive project reports.
- Attend and participate in weekly team meetings and any occasional ad hoc meetings/training, as necessary.
- Complete one-off project workflows and duties as assigned by PM.
- Adopt quickly to changing priorities and flexible work schedules.
- Proactively manage all project requests with minimal supervision.
Required Skills & Qualifications
- Bachelor's degree or equivalent practical experience.
- Working knowledge of HTML and CSS.
- Technical proficiency in Google Suite products, using G-sheets for data analysis and reporting.
- Working knowledge of SQL.
- Excellent written and verbal communication skills (english B2).
- Excellent organizational skills.
- Problem solving and analytical skills.
- Fluency in one or more of these languages: Arabic, Dutch, French, German,