MCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team use people, technology and innovation to help organizations improve customer experience and business performance.
We are seeking a strategic and analytical AI Business Analyst to bridge the gap between business needs and AI-driven solutions. This role is responsible for identifying opportunities where AI can improve business performance, gathering requirements, supporting solution design, and ensuring AI initiatives deliver measurable value.
The successful candidate will work closely with stakeholders, product teams, AI engineers, and operational leaders to drive successful AI adoption across the organization.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.