FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!
FleetPride is seeking a highly motivated and analytically driven Accounts Receivable Business Analyst to support the AR Shared Services organization. This role will serve as a critical link between customers, Sales, Customer Service, and Finance, helping to drive resolution of billing issues, improve cash flow, and enhance the overall customer experience.
The ideal candidate brings a strong blend of analytical capability, business acumen, and interpersonal effectiveness. This individual will play a key role in analyzing accounts receivable trends, identifying root causes of disputes or delays, and partnering cross-functionally to drive timely resolution.
This position requires a confident communicator who can effectively engage with external customer stakeholders as well as internal teams, while leveraging data and reporting to influence outcomes and improve processes.
DUTIES & RESPONSIBILITIES
Accounts Receivable Analysis & Issue Resolution
- Analyze customer accounts to identify trends in past due balances, disputes, deductions, and payment behaviors
- Investigate and resolve complex billing and payment discrepancies in partnership with internal and external stakeholders
- Proactively identify root causes of recurring issues and drive sustainable resolution
- Support collections efforts by providing insights and analysis to prioritize actions and improve cash flow
Customer & Stakeholder Liaison
- Serve as a primary point of contact for key customer accounts, building strong, professional relationships
- Partner closely with Sales, Customer Service, and Finance Shared Services teams to resolve billing and account issues
- Communicate effectively with customers to address inquiries, clarify disc