Become your most extraordinary self! Our team is intensely proud to be a major provider of services and products to the drug discovery research industry. Join Eurofins Discovery Services North America, LLC part of the Eurofins Discovery ™ group of companies serving global clients in the Pharma and Biotech industries. Work alongside industry experts and collaborate with team members to directly and positively impact human health worldwide!
We have a philosophy to support work life balance, career progression opportunities and offer many benefits such as formal mentoring programs, tuition reimbursement, extensive career training programs, competitive health benefits, paid time off and 10 annual paid holidays*.
Come grow with us! If you're looking to grow your analytics experience, look no further! We are seeking a business analyst to round out our amazing and growing team.
Here's what you'll do:
Business Analysis & Requirements Support
- Assist in gathering, documenting, and validating business requirements from stakeholders across Operations, Supply Chain, R&D, and Commercial teams.
- Support process mapping and workflow documentation activities to identify opportunities for improvement.
- Participate in stakeholder meetings and help document business needs, action items, and proposed solutions.
- Assist senior team members in evaluating business requirements and translating them into functional system requests.
Business Application Support
- Provide first-level support for business applications used across Operations, Supply Chain, R&D, and Commercial functions.
- Track, document, and assist in resolving application issues, escalating complex problems to IT support teams when needed.
- Support application testing, configuration updates, and documentation of system changes.
- Assist with maintaining application-related procedures, user guides, and knowledge base documentation.
Cross-Functional Collaboration
- Collaborate with cross-functional teams to understand business processes and system requirements.
- Support communication and coordination between business users, IT teams, and other stakeholders.
- Assist in facilitating discussions related to process improvements, system enhancements, and operational efficiencies.
- Build effective work