The Opportunity
Firefly Agency — a fast-growing, tech-driven insurance network — is looking for a tech-minded problem solver to join our Operations team as an Automation & Data Specialist.
In this role, you’ll help maintain and improve the systems and workflows that keep Firefly running efficiently. You’ll work directly with our Director of Operations to manage, troubleshoot, and enhance our automation-assisted processes — and use your technical skills to make them faster, smarter, and more reliable.
You’ll work across a wide range of automation and data projects — maintaining and improving existing workflows while also creating new solutions that make our systems faster, smarter, and more reliable.
You’ll also lead a key company initiative: our Quarterly Profitability Reports (Loss Ratio Tracking) — a project that measures the performance and profitability of our agents and carrier partners.
If you love creating data-driven solutions, streamlining workflows, and using technology to solve real-world problems, this is your chance to make a meaningful impact.
This is a work-from-home position. Our team operates fully remote but stays connected through daily collaboration and quarterly in-person gatherings in Columbus, Ohio.
Because of those meetings, we’re seeking candidates who live in one of these states:
Ohio • Illinois • Indiana • Kentucky • Michigan • North Carolina • Pennsylvania • Tennessee • West Virginia
What You’ll Do
Automation & Workflow Responsibilitie