TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Join TELUS Health as a Business Analyst in our specialized payroll and accounting systems team. You will integrate into a crossfunctional and experienced team structure that values technical collaboration and excellence.
Our environment operates with great autonomy and values resourcefulness. As part of our project-based dynamic, you will collaborate closely with the software product owner, as well as developers and quality assurance analysts.
We are pioneers in using artificial intelligence to optimize analysis and delivery. You will have the opportunity to explore and adopt modern AI tools to improve your productivity and propose innovations.
What You’ll Do
Gather and synthesize business requirements into detailed functional specifications for upcoming development cycles
Participate in high-level solution design and estimation processes, then work closely with the development team to define functional specifications, clarify requirements on a daily basis, and remove obstacles (including non-functional requirements)
Break down development elements into small features that benefit users, in collaboration with the software product owner (PO)
Design intuitive solutions in accordance with the solution architecture and technical roadmap, while adding real value for users
Provide precise and comprehensive acceptance criteria to the quality assurance team, and work with them to ensure that the detailed design is well understood and deliverables are of high quality
Produce documentation for the user community (release notes, guides, etc.) and communicate effectively with stakeholders
Continuously maintain and optimize systems
Collaborate on continuous improvement initiatives
What You Bring
Must-haves
3+ years of relevant business analysis experience
Bilingual in French and English
Knowledge of SQL databases (concepts, relationships, basic queries)
Understanding of Web/API services and system integrations
Experience with agile project management tools (Azure DevOps, Jira or equivalent)
Concrete experience collaborating with quality assurance teams, including