Company Overview
Since 1904, Nelson Miller Group (NMG) has been a leading global provider of custom engineering and manufacturing solutions across industrial, IoT, lighting, medical, telecommunications, consumer, and aerospace & defense sectors.
We bring ideas to life through global Joint Design Manufacturing—helping customers innovate, grow, and deliver products the world can depend on.
At the heart of our culture is The Nelson Miller Group Way: Unleash the Power of One — One Global Team / One Vision / One Commitment.
Our century-long legacy is built on a deep commitment to innovation, operational excellence, and unwavering customer satisfaction—principles strengthened by our TEAM core values: Take Ownership, Exceed Expectations, Act with Integrity, and Make an Impact.
This role is based on site at our Fitchburg, MA location.
Role Overview
The Business Analyst (BA) translates business needs into clear, actionable requirements that drive process and system improvements. Partnering with stakeholders across operations, finance, and IT, this individual is responsible for documenting current workflows, defining future-state solutions, and ensuring alignment with business goals. Acting as the link between business and technical teams, this role supports solution design, testing, and validation to ensure outcomes that improve efficiency, accuracy, and decision-making.
Key Responsibilities
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Requirements & Process Analysis - Work with Production, Planning, Supply Chain, Quality, and Finance to understand current processes and pain points.
- Document “as-is” and “to-be” workflows (e.g., order-to-cash, procure-to-pay, MRP/MPS, work order execution).
- Translate business needs into clear functional requirements, user stories, and acceptance criteria.
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Systems & Solutions (ERP/MES/Other Apps) - Support configuration and use of ERP/MES and related systems for production, planning, and purchasing.
- Participate in solution design, testing, and implementation for enhancements, integrations, and new modules.
- Write test cases, support UAT, and help coordinate cutovers and go-lives.
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Continuous Improvement - Identify opportunities to streamline processes, reduce manual work, a