Business Analyst at Thomson ReutersEagan, Minnesota, United States — full-time

Business Analyst

2nd Shift 2:30p - 10:30p

This Business Analyst is responsible for analyzing customer subscription lists and identifying the most cost-effective method to deliver products to our customers. Also responsible for compiling shipping charges for billing on legal and 3rd party work

About the Role:

Analyze data to identify the most cost effective method of subscription delivery.

Utilize system knowledge to investigate problems and identify root cause, and solutions to open issues. Effectively communicate with leadership and employees on actions required to resolve open issues.

Use SAP Customer/Subscriber Lists, or other source data, to create compliant shipping lists in BCC Software

Update shipping records and associated costs by extracting data and summarizing for 3rd party billing

Process execution must be in line with SOX compliance.

Proactively build relationships with stakeholders, internal and external customers.

Understand the requirements for USPS compliance with all periodical permits required for customer subscription lists.

Liaison for issue resolution between Thomson Reuters and national USPS, UPS, FedEx personnel and carriers.

Assist in the development, testing, implementation and coordination of special customer requests that require an in-depth and comprehensive system analysis and review.

About You:

Preferred knowledge of SAP.

Preferred knowledge of shipping processes, USPS, UPS, and FedEx ship methods.

Must have excellent communication and analytical skills.

Must be highly motivated, driven to achieve results and able to work independently.

Must have the ability to work effectively in a matrixed organization and manage multiple tasks.

2-4+ years of experience with Associates/Technical degree, or 5+ years of related work experience post high school.

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What’s in it For You?

Compensation: 2nd shift differential of $4.00 per hour, 3rd shift differential of $5.00 per hour, and a bonus plan.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-l