Description
GCI's Business Analyst will serve as a partner to leadership and business stakeholders by analyzing and synthesizing business needs, industry trends, processes, and systems to identify opportunities for improvement. Offer data-driven insights into actionable recommendations to improve efficiency, effectiveness, and support business strategy, growth, and decision-making.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Focus Area:
- Generate and synthesize market and offer insights into actionable recommendations for leadership and Marketing & Acquisition teams to inform acquisition strategy, offer design, and execution priorities.
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- Own market segmentation, sizing, and competitive benchmarks.
- Conduct competitive white space analysis.
- Track asset and accessory reporting.
- Deliver product and promotion performance reporting.
- Proactively surface market risks and opportunities.
- Synthesize and interpret market intelligence into strategic recommendations.
- Understanding of acquisition strategy, offer design, pricing, and go to market levers.
- Understanding of competitive landscapes, white space opportunities, and demand signals.
Business Insights & Analysis
- Evaluate current processes, workflows, and systems to identify gaps and improvement opportunities.
- Partner with leadership & stakeholders to gather, validate, and analyze data to support decision making and document business requirements.
- Perform root cause analysis to identify performance issues, risks, or gaps.
- Translate business needs into functional or technical requirements.
- Synthesize data into clear summaries and insight decks, delivering actionable recommendations.
- Collaborate cross‑functionally and facilitate stakeholder meetings, workshops, and requirements review sessions.
- Ensure solutions align with defined business objectives, policies, regulatory, and compliance requirements.
- Ensure requirements are traceable, accurate, auditable, and approved by stakeholders.
Additional Senior Level Expectations:
- Lead comprehensive evaluations of enterprise processes, workflows, and systems to identify gaps, inefficiencies, and improvement opportunities.
- Conduct advanced root cause and impact analyses to proactively identify performance issues, risks, or gaps, recommending scalable, sustainable solutions.
- Synthesize complex qualitative and quantitative data into executive‑ready insights, narratives, and decision materials, delivering clear recommendations with measurable business outcomes.