Requisition ID # 173375
Job Category: Business Operations / Strategy
Job Level: Individual Contributor
Business Unit: Technology & Security
Work Type: Hybrid
Job Location: Oakland
Department Overview
Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.
Position Summary
The Business Analyst supports the Enterprise Integration (EI) Integration Platforms team by partnering with technology leadership, delivery teams, product owners, and business stakeholders to drive operational excellence, platform modernization, and strategic planning initiatives. This role is responsible for business analysis, requirements gathering, intake and demand management, budget planning support, KPI development, operational reporting, process engineering, and Agile team facilitation.
The position plays a key role in enabling successful delivery of integration solutions across the enterprise and supports the adoption of AI-enabled development practices, business intelligence solutions, and continuous process improvement initiatives.
This position is hybrid, working from your remote office and Oakland, CA approximately 1 - 2 days per week, or more, based on business needs or company requirements.
Job Responsibilities
Business Analysis & Requirements Management
- Gather, document, analyze, and validate business, technical, and operational requirements for integration platform initiatives.
- Translate business needs into user stories, process flows, functional requirements, and acceptance criteria.
- Partner with integration architects, developers, platform engineers, and business stakeholders to ensure requirements alignment.
- Support project planning, solution delivery, testing coordination, and deployment readiness activities.
Intake, Portfolio & Demand Management
- Support project intake, work intake, prioritization, and governance processes.
- Coordinate requests across integration delivery teams and platform operations teams.
- Assist leadership with resource planning, capacity forecasting, and work portfolio reporting.
- Develop and maintain project tracking dashboards and status reporting.
Budget Planning & Financial Analysis
- Assist with annual budget p