The Vermont Department of Corrections is seeking an experienced Business Analyst to support the modernization, integration, testing, and long-term sustainability of enterprise correctional systems.
This position serves as the designated testing lead for operational systems that support correctional facilities, probation and parole offices, community supervision, reporting, and cross agency data exchange. The role ensures system enhancements are clearly defined, operationally aligned, thoroughly tested, and successfully implemented without disrupting mission critical services.
This position works collaboratively with operational leadership, system developers, data teams, vendors, and end users to translate business needs into sustainable technical solutions that improve efficiency, strengthen data integrity, and reduce administrative burden.
Requirements and Business Analysis
- Lead requirements gathering sessions with operational and executive stakeholders
- Translate business processes and operational needs into functional requirements and system specifications
- Analyze existing workflows and recommend process improvements aligned with system capabilities
- Conduct impact analysis for system changes and modernization initiatives
Testing Leadership and Quality Assurance
- Serve as testing lead for DOC operational systems, assist system integration, and coordinate user acceptance testing efforts
- Develop comprehensive testing plans, test cases, and validation scenarios aligned with documented requirements
- Document, prioritize, and track system defects through resolution, ensuring transparency and accountability
- Validate system changes, enhancements, and integrations prior to production deployment
Systems Support and Modernization
- Support offender management, community supervision, reporting, and data integration platforms
- Support reporting and analytics initiatives by ensuring requirements support accurate and reliable data capture
- Maintain business documentation, process system maps, and testing artifacts to support long-term sustainability
Experience, Knowledge, and Skills
- Experience gathering, analyzing, and documenting business and functional requirements
- Experience serving as a testing lead for enterprise systems, including coordinating system integration and user acceptance testing efforts, and utilizing defect tracking and test management tools to ensure accurate documentation, prioritization, and resol