The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do
here.
This Business Analyst role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team. This team helps customers (government agencies) create valued online services, and partners with customers to enhance the way that government organizations support their communities through strategic experience management. While this position may work with all products in the Digital Services portfolio, the primary focus is on the AMANDA software (Advanced Management and Data Automation).
#PuertoRicoCostaRica
This full time, permanent, remote position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.
What your impact will look like here:
Work closely with government clients and stakeholders to understand their specific processes, objectives, and challenges.Elicit, document, and prioritize clear and actionable requirements for AMANDA software implementations and enhancements within the gov tech sector.Utilize advanced SQL querying to analyze data and gain insights into government processes, aiding in requirements identification.Analyze and map current and future government processes to identify areas for improvement and opt