Business Analyst - Automation and System at EXOSIndianapolis, Indiana, United States — contract

Job Description

This role is the primary driver of client-facing IT assessments at EXOS, responsible for leading discovery engagements, evaluating client environments against best practices, and producing clear, actionable assessment deliverables that inform technology roadmaps and service recommendations. The Business Analyst owns the assessment lifecycle from scoping and discovery through analysis and final report delivery, working closely with technical engineers and internal stakeholders to translate findings into meaningful business outcomes for clients.

Key Responsibilities

1) Assessment Delivery (Primary)

Lead and manage the full lifecycle of client IT assessments, from initial scoping and kickoff through data collection, analysis, and final report delivery.

Conduct structured discovery sessions with client stakeholders to understand their current environment, business objectives, pain points, and risk tolerance.

Coordinate with EXOS technical engineers to gather environment data and validate findings across key assessment domains, including:

Infrastructure & endpoint health

Security posture and vulnerability exposure

Identity and access management

Backup and disaster recovery readiness

Patch compliance and update management

Cloud and M365 configuration and hygiene

Analyze collected data to identify gaps, risks, and opportunities, and develop prioritized findings with clear remediation recommendations.