The Business Analyst provides critical support for the organization’s budgeting, tuition development, business intelligence, and financial analysis functions. This role drives data-driven decision-making through in-depth research, modeling, and the dissemination of actionable insights that directly inform agency strategy.
A key contributor to the growth of the organization’s business intelligence systems, the Business Analyst helps streamline data integration, supports continuous process improvement, and fosters cross-departmental collaboration. This position is ideal for a detail-oriented, analytical thinker who is passionate about public service and thrives in a collaborative, data-rich environment.
Key Responsibilities:
- Collaborate with the Budget Manager to identify and integrate internal and external data sources that support business intelligence and strategic decision-making.
- Conduct research to uncover trends and relationships in operational and financial data; develop models to analyze key performance indicators and strategic outcomes.
- Maintain strong understanding of organizational operations, external industry trends, and regulatory changes that may impact funding models or financial performance.
- Analyze financial performance trends and prepare clear, actionable insights for leadership.
- Support the organization’s annual budget and tuition development processes in collaboration with the Budget Manager.
- Conduct research and analysis to inform tuition pricing, financial performance, and strategic growth opportunities.
- Lead components of projects to deliver tuition plans and provide ad hoc analysis as requested by leadership.
- Investigate and resolve budgeting and tuition-related challenges and issues.
- Maintain meticulous data sets for both automated and flexible use.
- Develop and enhance dashboards and reporting tools (NetSuite, Power BI, and other platforms) to improve data accessibility and usability.
- Support reporting processes and provide high-quality financial and operational insights to a range of stakeholders.
- Manage and maintain data integrity within Enterprise Resource Planning (ERP) and financial systems.
- Coordinate with Finance, Programs, HR, Enrollment, and Compliance teams to align financial insights with operational priorities.
- Participate in cross-functional projects to improve data accessibility and support data-driven decision-making across the organization.
- Provide responsive, high-quality internal customer service and data support to team leads and internal stakeholders.
- Recommend process improvements to enhance data gathering, flow, and reporting accuracy; identify and address root causes of data quality issues.
- Perform additi