The Business Analyst / Quality Assurance Tester position participates in documents business flows and processes, analyzes requirements, and participates in design sessions. This position is also the primary quality control and tester of web applications developed by in the Family Support Enterprise Section (FSE) with the Department of Children and Families (DCF) with the State of Wisconsin. The QA Tester will adhere to consistent QA processes and must be experienced in various software testing approaches.
The QA Tester is expected to create test scenarios, test plans, test reports, and track the life cycle of defects. Proficiency with industry standard automation testing suites, regression testing is required. The role will involve testing across multiple projects within the section and is expected to leverage skills and experience to test complex IT systems.
The QA Tester is also expected to provide excellent customer service by driving and facilitating UAT testing processes with the customer. Additionally, this role will help in facilitating “testable” requirements. The individual coming into this role must be a team player because they will be working so closely with the entire technical project team and may be involved with business area partners.
Must Have:
Participation in project management methodologies including experience with 'agile' methods.
General Competencies
Excellent oral and written communication skills
Ability to navigate and query a relational database
Manage systems (QA) testing and support user acceptance testing
Ability to develop and implement quality assurance processes and procedures including test/use cases
Information Technology – Architecture
Software Development Life Cycle
Documenting business processes
Experience in usability testing or equivalent user interface test measures
Requirements analysis
Requirements gathering
Requirements validation
Use case development
Ability to perform testing of applications, facilitate testing by others, document results and facilitate efforts to uncover and fix issues found during testing.
Develop test plans and procedures
Regression testing
Testing Methods/Techniques Including Creation and Execution of Unit, System and User Acceptance Plans and Scenarios
Writing test scripts using automation testing suites
Nice to Have:
Administration-Project Management
Change Management*
Information Technology – Design
Participate in design reviews