Description
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.
We’re looking for a Business Analyst to join our Custom Tech Services team, supporting the delivery of client-driven technical initiatives across bespoke platform builds, business systems, SaaS product extensions, and integrations between Two Circles products and third-party platforms.
This role sits at the intersection of client discovery, business analysis, and technical delivery. You will work with client stakeholders, local market teams, Product, Engineering, Delivery, and Solution Architecture to help gather business requirements, document workflows, and translate client needs into clear delivery outputs for globally distributed technical teams.
The work will include integration and extension use cases, CRM and business systems workflows, custom features within or adjacent to our SaaS products, and bespoke solutions where required. You will help bring structure to ambiguous requests, support clear documentation, and ensure engineering teams have the context they need to deliver effectively.
You will work with teams across multiple time zones, including India, and will need to communicate clearly, maintain organized documentation, and support effective handoffs between local client teams and global delivery teams.
This is an ideal opportunity for someone with early-to-mid career business analysis experience who is comfortable in client-facing environments, has worked with software or technical delivery teams, and wants to grow their skills across custom technology, integrations, product thinking, and global delivery.
WHAT YOU’LL BE DOING
Business Discovery & Requirements Support
- Support discovery sessions with clients and internal stakeholders
- Gather and document business objectives, workflows, pain points, and success criteria
- Help translate client requests into business requirements, functional requirements, user stories, and acceptance criteria
- Document user journeys, process flows, business rules, assumptions, risks, and dependencies
- Help clarify in-sc