Business Analyst - Data, AI & Agentic Automation at Innotech Windows + Doors
Langley, BC — full-time
Position Summary The Business Analyst - Data, AI & Agentic Automation translates business needs into practical data, systems, automation, and artificial intelligence solutions. The role partners with leaders and employees across Innotech to improve reporting, streamline processes, strengthen data quality, and implement technology that produces measurable business value. This position combines business analysis, data analytics, process improvement, enterprise application support, and applied generative AI. A key focus is the responsible design and implementation of agentic workflows using platforms such as ChatGPT, Claude, Microsoft Copilot Studio, Power Platform, and related integration tools. The successful candidate will help Innotech move from basic AI use toward secure, governed solutions that can retrieve approved information, use tools, complete multi-step tasks, and route decisions or actions to people when required. Key Responsibilities Business Analysis and Process Improvement • Partner with stakeholders across departments to understand business objectives, operational challenges, user needs, and technology opportunities. • Gather, document, validate, and prioritize business, functional, data, integration, security, and reporting requirements. • Map current-state and future-state processes and identify opportunities for simplification, standardization, automation, and improved controls. • Develop business cases, process flows, requirements documents, user stories, acceptance criteria, recommendations, and implementation plans. • Facilitate workshops, interviews, demonstrations, and feedback sessions with technical and non-technical stakeholders. • Support solution selection, testing, user acceptance, implementation, adoption, and continuous improvement. Data, Reporting and Business Intelligence • Collect, clean, validate, transform, and reconcile data from multiple business systems and sources. • Develop and maintain Power BI dashboards, operational reports, KPIs, scorecards, and management reporting tools. • Use SQL, Excel, Power Query, and related tools to analyze trends, identify risks and opportunities, and provide actionable recommendations. • Support the development of reporting standards, data definitions, data quality controls, documentation, and governance practices. • Work with stakeholders to improve the accuracy, availability, consistency, and usability of business information. AI, Agentic Automation and Workflow Solutions • Identify and prioritize appropriate use cases for generative AI, AI agents, workflow automation, and low-code solutions. • Design, configure, test, document, and maintain AI-assisted workflows and agents that can retrieve approved information, use defined tools, produce structured outputs, and complete multi-step business tasks. • Build or support reusable assistants and agents using ChatGPT, Claude, Microsoft Copilot Studio, Power Automate, Power Apps, or comparable platforms.