About the Role
As a Business Analyst, you will support business and technology initiatives that improve how Kent & Essex Mutual Insurance operates and serves our policyholders and broker partners.
Working with business leaders, subject matter experts and technical teams, you will help identify business needs, document requirements, analyze processes and support the implementation of practical business and technology solutions.
You will develop a strong understanding of K&E's insurance operations, workflows and technology environment, including the Guidewire Nexus platform. As your knowledge and experience grow, you will take on increasing responsibility for business analysis activities and project deliverables.
This is an excellent opportunity for someone who is curious, analytical and collaborative and who enjoys understanding how things work, solving problems and identifying better ways of doing things. This posting is for a current vacancy.
What You'll Do
Work with business leaders and subject matter experts to understand business needs, challenges and desired outcomes.
Gather, analyze and document business and functional requirements.
Participate in interviews, workshops and requirements-gathering sessions.
Analyze existing business processes, systems and workflows to identify opportunities for improvement.
Document current-state and future-state processes using process flows, use cases and other business-analysis techniques.
Assist in translating business needs into clear requirements for technical teams and solution providers.
Support system enhancements and process changes arising from evolving business needs, operational improvements and reporting requirements.
Develop a strong understanding of K&E's insurance products, procedures, workflows and operating environment.
Develop knowledge of the Guidewire Nexus platform and its capabilities and identify functionality that may help address business needs.
Research business issues, review processes and data, and contribute to recommendations that support K&E's objectives.
Participate in requirements, solution-design and problem-resolution discussions with business and technical leaders or subject-matter experts.
Develop test scenarios and participate in system and user acceptance testing to confirm that solutions meet documented requirements.
Identify issues during analysis, testing and implementation and work with project team members and business leaders toward resolution.
Develop user document