DescriptionPosition Summary:
The primary purpose of this role is to act as a liaison between P&C insurance business operations and technical IT teams. The position focuses on eliciting, analyzing, and documenting functional requirements to configure, integrate, and upgrade the Guidewire ClaimCenter platform. This ensures optimal claim lifecycle management, from First Notice of Loss (FNOL) to settlement.
Essential Duties and Responsibilities:
- Requirement Elicitation: Lead workshop sessions and interviews with claims adjusters, handlers, and leadership to gather "As-Is" and "To-Be" requirements.
- Agile Documentation: Translate business needs into Agile artifacts, including User Stories, Functional Specifications (FSD), Business Requirements Documents (BRD), and Process Flow Diagrams using tools like Jira and MS Visio, Work, Excel, and PowerPoint.
- Business Rules Engine: Document logical business rules within ClaimCenter, covering Validation Rules, Assignment Rules, Assignment Trees, and Segmentation Rules.
- ClaimCenter Configuration Requirements: Define and map specifications for the platform's core functional layers, including PCF Screen Mockups, Type lists, Data Models, Field Extensions, and Segregations.
- Prioritizes requirements in collaboration with the Product Owner based on business value and complexity.
- Integration Specifications: Collaborate with technical architects to map data integrations with downstream and upstream applications. These include Guidewire PolicyCenter, BillingCenter, Document Management