DescriptionPosition Summary
The Business Analyst in the HR Technology department is responsible for supporting and optimizing HR systems and processes to ensure efficient operations and a seamless end user experience. This role serves as a subject matter expert for HR technology, providing advanced configuration, troubleshooting, and reporting capabilities while partnering with HR and IT teams on system enhancements and integrations.
Responsibilities
-
System Administration & Support:
- Configure, maintain, and troubleshoot HR systems (Oracle HCM).
- Ensure data integrity and accuracy across all HR platforms.
- Engage with the HR Technology team to identify issues and follow the PMO (Program Management Office) process in the implementation of system enhancements and/or bug fixes
- Collaborate with vendors and internal stakeholders to resolve technical issues
-
Compliance and Security:
- Ensure zero compliance breaches related to HR data privacy and security.
- Comply with internal and external audit requirements and reporting.
-
System Optimization:
- Help to identify and implement solutions to improve system functionality and enable process automation – approved through the Generative AI Steering Committee.
- Support automation initiatives to enhance efficiency and accuracy.
-
Reporting & Analytics:
- Develop and deliver advanced HR reports and dashboards for compliance and business insights.
- Provide data analysis to support workforce planning and decision-making.
-
Project Participation and Management:
- Assist in system upgrades, new module implementations, and integrations.
- Oversee technology enhancements that simplify processes and maximize productivity across the organization.
-
End User Support & Training:
- Develop and maintain training content that improve end-user experience with GPS.
- Respond to internal customer requests sub