Business Analyst I, Underwriting at AmTrust Financial ServicesCleveland, Ohio, United States — full-time

Overview

Job Summary

The Business Analyst I – Underwriting supports underwriting operations by analyzing business processes, gathering requirements, and assisting in the development and implementation of solutions that improve efficiency, accuracy, and profitability. This entry-level role works closely with underwriting teams, IT, and other stakeholders to translate business needs into actionable insights and system enhancements.

Responsibilities

Key Responsibilities

Collaborate with underwriting teams to understand workflows, business needs, and system requirements.

Gather, document, and analyze business requirements for underwriting systems, tools, and processes.

Assist in identifying opportunities to improve operational efficiency, automation, and data quality.

Support the development, testing, and implementation of underwriting system enhancements and projects.

Create and maintain process flows, business requirement documents (BRDs), and functional specifications.

Analyze underwriting data to identify trends, issues, and improvement opportunities.

Participate in user acceptance testing (UAT) and ensure solutions meet business requirements.

Serve as a liaison between business stakeholders and IT teams.

Assist in troubleshooting system issues and providing user support.

Ensure compliance with regulatory, company, and underwriting guidelines.

Qualifications

Bachelor’s degree in Business Administration, Finance, Economics, Information Systems, related field or equivalent business experience.

0–2 years of experience in business analysis, underwriting support, insurance, or related field.

Basic understanding of insurance underwriting