About the Role
We are seeking a results-driven Business Analyst III to join Elsevier’s Clinical Learning Hub (CLH) team. The successful candidate will partner with business stakeholders to elicit requirements, analyze processes, translate business needs into technical specifications, and drive data-informed decision-making. This role balances business acumen with analytical rigor, delivering clear requirements, actionable insights, and practical recommendations to improve efficiency, adoption of AI-enabled workflows, and stakeholder outcomes.
Responsibilities
- Analyze and document business processes and requirements; translate into user stories and functional specifications
- Develop system specifications, process flows, and conversion strategies aligned with business needs
- Create technical and functional documentation for users and stakeholders
- Evaluate existing systems, identify improvement opportunities, and recommend solutions
- Collaborate with cross-functional teams (business, IT, remote developers) to ensure requirements are met
- Support solution quality by maintaining test scripts and contributing to tools, processes, and best practices
Requirements
- 3+ years of IT business analyst experience
- BS/BA degree in relevant discipline or equivalent experience required; ISEB-qualified Business Analyst preferred if in the UK, IIBA CBAP if in the US
- Previous experience of working in an agile environment and using recognized development methodology; e.g., Agile, Scrum and Kanban
- Gather, analyze, and document business requirements and processes; translate them into user stories, functional specs, and system/process designs.
- Evaluate existing systems, identify improvement opportunities, and recommend solutions based on business needs and best practices.
- Develop and maintain technical/functional documentation, process flows, and support tools/solutions aligned with quality and compliance standards.
- Collaborate with business, IT, and remote development teams to deliver solutions; support testing efforts including maintaining automated test scripts.
Technical Skills:
- Experience with Agile methodologies (Scrum, Kanban) and a strong understanding of the BA role across the full software development lifecycle; ability to gather requirements and translate them into user stories and functional specifications for complex projects.
- Proficiency with tools such as Jira, Confluence, Miro, Aha!, Slack, Figma, AI tools, and Microsoft Office suite.
- Strong communication, documentation, and facilitation skills, includin