As a Business Analyst, IT Transformation, you will play a key role in defining, driving, and collaborating on Corporate Functions projects across various business units, particularly IT, Legal, HR, and InfoSec. This role will partner and collaborate with business leaders and employees to make decisions using data, document business processes and requirements, and recommend features that improve an Elastician's experience, drive automation, scale processes, and encourage innovation.
This role is for you if you enjoy having a high degree of responsibility for turning ambiguous problems into actionable requirements. You are inquisitive, build strong relationships with team members, and proactively tackle problems. You have superb communication and project-management skills, and are able to clearly explain complex concepts through speech, writing, and visuals.
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Work with internal customers to analyze sophisticated business processes, capture current and future state, and build business requirements documents. Use data to make decisions as well as to define and measure project success post launch.
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Identify bottlenecks and inefficiencies, and recommend changes that improve responsiveness, introduce automation, or enhance end user experience.
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Plan and lead workshops that drive team member alignment and drive gap analysis conversations.
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Communicate regularly with partners to ensure that all parties have a shared understanding of project goals, requirements, and success metrics.
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Develop and maintain detailed documentation, including use cases, process flowcharts, and requirements, ensuring consistency and transparency across system implementations.
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Provide domain expertise on current state processes and problems to help identify gaps and opportunities; stay up-to-date about industry news to make informed recommendations.
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