usiness Analyst, Level 4
Location: Calgary, Canada (Remote-Friendly)
Employment Type: Full-Time
Robots & Pencils is seeking a Business Analyst (Level 4) to lead business analysis activities for a higher-education initiative focused on migrating a legacy degree audit and academic planning system to a modern cloud-based platform.
The system supports institutions in defining and managing degree requirements including credit totals, required courses, electives, and GPA thresholds, while helping students and advisors track academic progress and plan coursework efficiently.
This role will lead to the evaluation of existing configurations and customizations, guide stakeholders through complex decision-making on functionality and migration priorities and ensure a smooth transition to the new environment. The Business Analyst will collaborate across institutional, technical, and partner teams to define requirements, document processes, and enable successful deployment.
As a senior contributor, this position requires strong analytical depth, strategic thinking, and the ability to balance institutional goals with system capabilities. The Business Analyst will also play a leadership role in establishing best practices for analysis, documentation, and stakeholder engagement.
Key Responsibilities
Requirements and Analysis
- Lead discovery and analysis of current system configurations, business rules, and data structures
- Collaborate with institutional leaders to define future-state requirements and workflows
- Evaluate existing customizations to determine which are essential, redundant, or replaceable by core platform functionality
- Develop clear, detailed functional and non-functional requirements that align business needs with technical capabilities
- Facilitate structured decision-making sessions to guide stakeholders through trade-offs in functionality and complexity
Collaboration and Delivery Leadership