Business Analyst - Los Angeles Regional Consortium

This is a grant funded position through June 30, 2026. 
Renewal is on a five-year basis, however, is not guaranteed. 

Under the direction of the Chair/Assistant Vice President, the Business Analyst provides analytical and technical support for projects benefiting the nineteen Los Angeles community colleges (LA-19). This role involves developing and maintaining a CRM/dashboard for the LA Regional Consortium (LARC) and requires professionalism and tact when engaging with internal and external stakeholders. Using established research methods and analytical techniques, the Business Analyst identifies and resolves issues, offering recommendations that may impact regional programs and operations. While assignments generally follow set guidelines and project management principles, complex projects will require collaboration with other LA-19 colleges to interpret and adapt techniques for achieving program objectives. Work products are reviewed for technical accuracy and adherence to relevant policies.

EXAMPLE OF DUTIES:

• Reviews departmental budget requests, policy issues, pending legislation, regulations, and technical research and position papers relating to the area of assignment. 
• Researches information by identifying, locating and extracting relevant data and information (e.g., by reading, collecting, downloading, interviewing) from varied sources (e.g., internet search engines, library materials, government and technical reports, knowledgeable individuals) in order to obtain sufficient, valid and reliable data for analysis and decision making purposes. 
• Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate analysis for management.
• Analyzes information using qualitative and/or quantitative analytical methods in order to understand and draw fact-based conclusions, often from large amounts of information; identifies issues and problems requiring additional research and study and takes appropriate action to ensure sound study results. 
• Drafts and/or recommends the development of policies, programs, or procedures to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success.
• Prepares a variety of documents (e.g., reports, business correspondence, memoranda), adapting formats suitable to the purpose and using relevant software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information various audiences (e.g., departmental personnel, members of the public, governing boards). 
• Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) when participating in meetings, mediating disputes, making presentations, providing advice and/or consultation services, etc. in order to communicate information, share ideas, present recommended solutions, gain agreement and coordinate activities. 
• Coordinates activities, such as those of contractors, consultants, outside agencies, etc. to ensure that programs are successfully planned, implemented, and/or evaluated. 
• Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and that programs are proceeding as intended. 
• Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to continue or modify the program.
• Attends and/or conducts meetings with District personnel, Officials, members of the community, community based organizations, etc. 
• Performs various administrative duties (e.g., creating and maintaining files, formatting standard documents, receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, departmental procedures, and District policies and procedures in order to ensure all work done complies with established guidelines and requirements. 

MINIMUM QUALIFICATIONS:

• Bachelor’s degree, or equivalent, from an accredited college or university;
• At least four years of relevant hands-on experience, preferably within a college or other non-profit organization.

DESIREABLE QUALIFICATIONS:

• Master’s degree, or equivalent, from an accredited college or university;
• Experience working in a Community College within the State of California;
• Experience with project management principles 
• Demonstrated experience analyzing and interpreting complex and confidential data, and preparing material in response to inquiries;
• Excellent organizational and analytical skills.

KNOWLEDGE, SKILLS, AND ABILITIES  – May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position. 

KNOWLEDGE:

• Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 
• Business and management principles involved in strategic planning, resource allocation, and coordination of people and resources. 
• Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 

SKILLS:

• Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
• Judgment and Decision Making – considering the relative costs and benefits of potential actions to choose the most appropriate one. 
• Mathematical Reasoning – the ability to choose the right mathematical methods or formulas to solve a problem. 
• Active Listening – giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 
• Coordination – includes planning, scheduling, organizing, prioritizing, and monitoring work activities by utilizing resources (both human and material) to their fullest and aligning work plans with departmental goals. 
• Time Management – managing one’s own time and the time of others. 
• Instructing – teaching others how to do something. 
• Monitoring – monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. 
• Quality Control Analysis – conducting tests and inspections of products, services, or processes to evaluate quality or performance. 
• Reading Comprehension – understanding written sentences and paragraphs in work related documents. 

ABILITIES:

• Perform highly complex work within departmental policies and/or objectives with highly-original thinking
• Plan and schedule complex projects
• Maintain accurate records of projects and the status of assignments
• Make oral and written presentations of proposed systems
• Define complex management and strategic planning issues
• Communicate effectively both orally and in writing
• Perform difficult analyses and research
• Evaluate alternatives and develop sound conclusions and recommendations
• Prepare clear, concise and comprehensive correspondence, reports, studies and other written materials
• Handle highly confidential information and exercise sound, expert independent judgment within general policy guidelines
• Identify and communicate issues important to the District
• Exercise tact and diplomacy in dealing with sensitive and complex issues and situations
• Establish and maintain positive and effective working relationships with others;
• Work under independent guidance
• Provide tactical planning
• Organize relatively complex projects or activities that are interdepartmental in scope;
• Step in and provide back-up support in critical functions to meet and cover staff vacancies and absences
• Be well organized, flexible, and manage multiple projects simultaneously
• Embrace a vision and coordinate details of implementation
• Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students, faculty, staff, and community.

CORE COMPETENCIES - The District has identified the following essential skills and attributes needed for success in this position.  

APPLICATION AND SELECTION PROCESS

Pasadena City College (PCC) utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted. Job postings will not be reopened due to failure to submit an application before the closing date for any reason. You can apply for a position from any computer with Internet access. Please keep in mind the following:

• If you do not follow the process or your application/resume is incomplete, your information will not be processed.


• If you need to update any submitted information, you will need to reapply in full.  When HR sees duplicate applications, we archive the oldest and the most recent application and materials are considered.


• The selection advisory committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview. 


• While the acceptance of the application packet is done through PCC’s Applicant Tracking System (ATS), all hiring decisions are made by a hiring committee.


• Once applications are submitted, they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete. If you require assistance with your application, please refer to the application guide or you may contact NeoEd Customer Support at 855-524-5627. Customer Support is available Monday – Friday, 6 a.m. – 6 p.m. (PST).

 All materials listed below may be required for your application packet to be considered complete:

1. Resume or Curriculum Vitae


2. Cover Letter

After a review of applications received, the District may require the completion and submission of supplemental documents prior to the interview process.

ADDITIONAL INFORMATION

• Successful applicants must provide proof of eligibility to work in the United States.


• Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.


• Pasadena Area Community College District will not sponsor any visa applications.


• Applicants must be available for interviews at Pasadena City College at no cost to the District.


• Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Office of Human Resources directly at (626) 585-7388.


• The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District office at 1570 E. Colorado Blvd., Pasadena, CA 91106.


• Crime awareness and campus security information are available from Campus Police. (Public Law 101-542).


• The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.


• An applicant, who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Office of Human Resources.

 PASADENA AREA COMMUNITY COLLEGE DISTRICT

Equal Opportunity, Title IX, Section 504 Employer