Business Analyst Manager-Deposits

GENERAL DESCRIPTION OF POSITION

The Deposit Business Analyst Manager is responsible for coaching and mentoring the Business Analysts tasked with IT and non-IT deposit-related projects. This position provides project and analytical support to deposit analysts. The Deposit Business Analyst Manager is a liaison between business units impacted directly or indirectly by assigned projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Gather information from impacted business units to determine product, process, or service establishment and/or conversion to meet business needs. Provide recommendations throughout the project. This duty is performed weekly, about 10% of the time.

2. Gather requirements to architect detailed technical/solution requirements and workflow documentation, as well as identify key challenges. This duty is performed weekly, about 10% of the time.

3. Communicate with technical and non-technical stakeholders throughout each project to ensure desired results are achieved. This duty is performed daily, about 20% of the time.

4. Create and/or update documentation for projects. This duty is performed weekly, about 5% of the time.

5. Perform detailed project deliverables. This duty is performed daily, about 10% of the time.

6. Design test scripts and assists in testing prior to project roll out. This duty is performed as needed, about 10% of the time.

7. Support business units during project roll out/feature implementation. This duty is performed daily, about 10% of the time.

8. Work with third party vendors when applicable. This duty is performed as needed, about 5% of the time.

9. Create data mapping to show exactly how every field of information will be converted. Share data mapping with affected business units, and others as appropriate, to ensure a successful conversion. Refine mapping through iterative validation. This duty is performed as needed, about 10% of the time.

10. Carefully examine data and review conversion results (reports, balancing, data, and software changes) to ensure conversion is proceeding correctly. This duty is performed as needed, about 10% of the time.

11. Manage and assign projects to Business Analyst - Deposits I and II. This duty is performed weekly, about 10% of the time.

12. Mentor Business Analyst - Deposits I and II to advance their knowledge and expertise. This duty is performed daily, about 40% of the time.

13. The ability to work in a constant state of alertness and in a safe manner.

14. Completes required BSA/AML training and other compliance training as assigned. This duty is performed as needed.

15. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 9 to 10 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to read, analyze, and understand common scientific and technical journals, financial reports, and legal documents; ability to respond to complex or difficult inquiries or complaints from customers, regulatory agencies, or members of the business community.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.

CRITICAL THINKING SKILLS

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

SOFTWARE SKILLS REQUIRED

Intermediate: Other, Spreadsheet, Word Processing/Typing

Basic: Accounting, Alphanumeric Data Entry, Presentation/PowerPoint

RESPONSIBILITY FOR WORK OF OTHERS

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding, and disciplining employees; addressing complaints and resolving problems.

Supervises a small group (1-3) of employees in the same or lower classification. Assigns and checks work; assists and instructs as required, but performs same work as those supervised, or closely related work, most of the time. Content of the work supervised is of a non-technical nature and does not vary in complexity to any great degree.

Supervises the following departments: None.

WORKING CONDITIONS

Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.

While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, talk, or hear; regularly required to walk, sit; frequently required to stand, reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

ADDITIONAL INFORMATION

Required Education and Experience:

- Experience managing employees.

- Experience with Bank Conversion activities from a deposit point of view.

- Detailed knowledge of daily deposit activities.

Required Proficiencies:

- Familiarity of Agile and Waterfall project management methodologies.

- Ability to communicate well in implementation and/or conversion meetings and with all level of employees and management.

- Proven time management capability.

- Working knowledge of computer operations and network environment.

- Ability to work independently.

- Ability to coordinate and prioritize numerous tasks.

- Ability to work under pressure while maintaining good relations with coworkers.

- Ability to coordinate and negotiate with all levels of management and employees.

- Situational awareness is key. Judgment and discretion are primary components of success in day-to-day activities.

- Ability to prioritize and switch focus from project to project quickly.