We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.
Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.
Applications will be screened based on the information provided; in order to assist us in determining qualifications, please upload a current resume and take some time to update your employment information, certifications, etc. The information will flow over to your profile.
Posting End Date: This position will remain open until filled. Early applications are highly encouraged.
BRIEF POSTING DESCRIPTION:
The P SG ADMIN-DEMAND RESPONSE Department of the P CUSTOMER ENERGY RESOURCES OPERATIONS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional)
JOB FUNCTION:
Provides operational support by leading process improvements through business analyses, maintaining documented CER business policies, and conducting process audits.
ESSENTIAL FUNCTIONS:
- Leads CER process developments and improvements by researching, analyzing, and reviewing business procedures to reduce inefficiencies and risks. Gathers requirements to prepare formalized work plans to deliver solutions that will support business needs/goals. Proactively monitors adopted solutions and provides training as needed after implementation to ensure a successful change in management.
- Serves as the primary point of contact in maintaining CER business policies, processes, procedures, and knowledge-based documents.
- Performs process and data audits to ensure compliance on tariff rule requirements using various databases. Provides data-driven actionable insights and recommendations from the audit process.
- Supports development, testing, and implementation of new programs, services, and tools for CER.
- Engages in the preparation and coordination of scheduled data reports, including but not limited to ad-hoc requests.
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