Job Title: Business Analyst / Project Coordinator (Junior PM)
Location: Onsite, Washington DC
Work authorization: US Citizen
Role Summary
The Business Analyst/Project Coordinator supports IT project delivery within the PMO by facilitating requirements gathering, developing user stories, refining backlogs, and supporting Agile ceremonies. The role maintains project documentation, coordinates meetings, tracks milestones, and supports PMO governance activities such as risk and issue tracking.
Roles & Responsibilities
• Support requirements gathering, user story development, acceptance criteria, and backlog refinement
• Assist with Agile ceremonies: sprint planning, daily stand-ups, reviews, retrospectives
• Support UAT planning, documentation, and coordination
• Maintain documentation in Confluence, SharePoint, Teams, or similar platforms
• Prepare schedules, agendas, status reports, and action logs
• Coordinate project meetings, capture notes, and follow up on action items
• Track milestones, timelines, and dependencies
• Support PMO governance (risk/issue tracking, routing documents for review/approval)
• Provide communication support through stakeholder updates and reporting inputs
• Perform general PMO support (data entry, record maintenance, logistics coordination)
Professional Experience
• Must have public trust clearance
• Minimum 5+ years administrative, coordination, or project support experience
• Experience supporting IT projects preferred
• Experience using SharePoint, Microsoft Teams, Teams Planner, Planner Premium
• Ability to organize information, manage multiple priorities, and maintain accurate documentation
Educational Qualifications
• Bachelor s degree
• Preferred certifications: ECBA, CCBA, CBAP, PMIPBA, CSM, CSPO
Mission Statement
Softthink Solutions’ mission is to drive continuous innovation in IT services by prioritizing product development and implementing trustworthy computing practices. Our focus on secure and reliable product delivery is backed by sound business practices and a commitment to the long-term satisfaction of our clients in every project, regardless of its size or complexity.
Through our innovative solutions and dedicated team of experts, we strive to exceed our clients’ expectations and set the standard for excellence in the IT industry.
Vision Statement
At Softthink Solutions, our vision is to be a trusted partner for our clients, empowering them to bring their ideas to life in t