The Business Analyst will join the Business & Technology Transformation team working on implementing transformative solutions for the Parks and Recreation Division (P&R). Successful candidate(s) may be assigned to a variety of projects and portfolios and will be responsible for analyzing business processes, identifying opportunities for improvement, gathering and documenting business requirements, and supporting the design, development, and implementation of technology-enabled solutions. The Business Analyst works closely with business stakeholders, project teams and technical resources.
The role will contribute to initiatives ranging from the large-scale implementation of IBM Maximo to broader business process transformation, operational improvement, and optimization of existing technology systems.
Major Responsibilities:
- Identifies, analyzes, optimizes and documents business processes, inputs, outputs, and integration points and conducts workflow analysis and business process modeling.
- Executes the above by collaborating with key business stakeholders.
- Critically evaluates information gathered from multiple sources, reconciles conflicts, and synthesizes high-level information into detailed needs and requirements.
- Identifies gaps, problem areas and inefficiencies, determines the root of business problems and offers recommendations for improvement.
- Designs, analyzes and documents processes to support planning, staff re-alignment and management decision making.
- Contributes to multiple initiatives simultaneously.