As a Business Analyst at the Senior Consultant level, you will support high-impact initiatives for the Food and Drug Administration in a dual change management and training role, helping teams plan, coordinate, communicate, and execute the week-to-week activities required for successful system implementation and adoption. This role requires strong project management discipline, the ability to collaborate across workstreams and functional areas, and comfort engaging FDA leadership and stakeholders at multiple levels.
Serve as a trusted advisor to FDA leadership, program offices, and client stakeholders on change management, training, operational readiness, and system implementation priorities
Build and maintain strong client relationships across FDA leadership, program offices, business owners, end users, and external stakeholders
Facilitate client-facing executive meetings, working sessions, stakeholder discussions, training sessions, and leadership briefings
Lead week-to-week client delivery activities for change management and training workstreams, including planning, coordination, execution tracking, risk management, and alignment with implementation prioritie
Provide hands-on project management oversight by managing client-facing plans, milestones, risks, dependencies, and weekly task progress across change management, training, communications, and implementation activitie
Collaborate and coordinate with client stakeholders, technical teams, workstream leads, and functional areas to manage dependencies, resolve issues, and keep implementation activities moving forward
Support IT-enabled initiatives and system implementations by ramping up quickly on new concepts, understanding new systems, and translating client business needs into actionable change and training plans
Work within agile delivery environments, supporting planning routines, backlog visibility, task tracking, client updates, and implementation coordination using tools such as Jira
Plan, develop, and deliver virtual and in-person instructor-led training, adapting materials and facilitation approaches for different client audiences, user groups, and stakeholder needs
Draft client-ready communications, training content, job aids, briefings, and other materials that make complex system changes understandable for executive, program office, and broad agency audiences
Translate complex data, technical information, and system changes into actionable insi