Business Intelligence Analyst at North Carolina State University
Raleigh, NC — full-time
The Business Intelligence Analyst supports UDA reporting and analytics functions by understanding the content, format, data definitions and appropriate usage of institutional data and applying that knowledge to meet the information needs of university leadership, administrators, and the NC State community. The Business Intelligence Analyst identifies, collects, analyzes and reports student, employee, and other data, and builds, documents and maintains dashboards and other self-service institutional data tools in support of external reporting requirements and internal planning, analysis, and decision-making. The Business Intelligence Analyst provides analysis and interpretation of the data; promotes accuracy, integrity and consistency of data and data products; and effectively reports and communicates information to a variety of constituents. The ideal candidate will have experience in the phases of enterprise data life-cycles in higher education, including data acquisition, cleaning and processing, documentation, data validation and analysis, visualization and user support. Specific duties of the position include but are not limited to: Content Development and Documentation Identify information needs and propose projects and solutions to meet those needs Work with other UDA staff, project teams, and campus partners to identify and document requirements for new analytical products, as well as enhancements to existing reports and dashboards Design, build, document, and maintain enterprise analytical products – datasets, tables, reports, dashboards, visualizations – that accurately aggregate, summarize and convey NC State’s employee, finance, instructional programs, research administration, student and other institutional data with scope of responsibility including all phases of development and execution (determining requirements; data acquisition and cleaning; data processing, aggregation, and calculations; end-product design, interactivity, and build; documentation; testing and quality control; and rollout and stabilization) Develop, streamline, and automate processes for managing, maintaining, and producing data and analytical products In consultation with UDA staff, create documentation for official UDA datasets and analytical products Analytics Enablement and Support Support users of UDAs data and analytical products by creating high quality user-friendly documentation, developing instructions or training materials (through the use of tools such as Google Workspace, Adobe Creative Suite and video editing software e.g., ClipChamp) and being a resource and point of contact for end-users Assist with data validation and data quality reviews of existing reports, dashboards and institutional datasets Complete UI/UX quality assurance reviews for enterprise analytical products, created by others, to ensure adherence to governance and visualization standards Stay up-to-date with the latest trends and best practices in BI, data analytics, and data vi