Job Description
The Analyst, Business Financial Aid Systems delivers reporting with business/operational insights (i.e., business intelligence) and/or provides business system capability that ensures ISS provides exceptional services to Covista. Leverages resources to provide ISS colleagues and stakeholders with data, information and insight presented in a way that enables informed decision making. The Analyst, Business Financial Aid Systems builds, maintains, and improves ISS business systems and/or analytical tools. Collaborates with internal and Covista stakeholders including IT/Product Development and institutions, and delivers on work projects to ensure compliance, efficiency and effective delivery of ISS business systems and analytical tools.
Responsibilities
- Possesses high level of understanding of business areas and/or functions necessary to successfully undertake technical analysis, design, construction and implementation of system and data analytics which supports success of ISS, Covista and multiple institutions.
- Supports ISS and multiple institutions, potentially leveraging independent systems and data sources.
- Collaborates with stakeholders to make systems and/or analytics/data tools adaptable for efficient and effective stakeholder interactions, decision making and processing functionality.
- Creates project / process plans, reports, dashboards, and updates that clearly and intuitively conveys key information to stakeholders for the purpose of supporting quality business decisions.
- Perform annual and ad hoc modifications into systems, reports and dashboards to maximize effectiveness.
- Supports compliance with Federal, State and Institutional regulations.
- Performs testing of solutions against design and business requirements to ensure a quality result which delivers upon targets and expectations.
- Develops and documents User Acceptance Testing processes and adheres to Process Change Controls required by Internal Audit.
- Reviews, identifies, and recommends technology and/or data enhancements to resolve issues, support maintenance and improve existing processes and tools.
- Develop and maintain accurate documentation to capture and communicate business requirements, process design, and procedures which clearly communicate with key stakeholders (i.e. IT/Product Management, system vendors and all Covista/institutions), and provides for training and business continuity.
- Need to understand system design impacts on processing, reporting and analytics
- Is responsive and reports status of all projects and issue resolutions to appropriate stakeholders and ISS Leadership. Provides proactive updates until through completion/resolution.
- Performs other duties as assigned.
- Complies with all policies and standards.
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