The Certification Data Specialist provides administrative, operational, and program support for global training and competency initiatives. This role impacts the quality and execution of training operations, learning processes, and team outcomes by supporting standard enabling activities, maintaining learning systems, coordinating training delivery, and providing data-driven insights to improve program effectiveness. The role follows established policies and work routines, with some flexibility to adjust priorities and task sequences based on changing business and training needs.
Provide administrative and operational support for global training programs, learning initiatives, and competency management processes.
Support the execution of training activities for teams, functions, or business units, including scheduling, communications, tracking, documentation, and learner support.
Maintain and administer learning and competency management systems, ensuring training records, learner assignments, completion data, and competency profiles are accurate and up to date.
Partner with training managers, business leaders, subject matter experts, and regional teams to support training deployment and compliance with established learning processes.
Assist in the coordination of instructor-led, virtual, and digital learning programs across multiple regions and stakeholder groups.
Monitor training participation, completion rates, competency progression, and other key learning metrics.
Prepare recurring and ad hoc reports, dashboards, and analytics to support decision-making, identify trends, and improve training effectiveness.
Use data analytics skills to evaluate training activity, learner engagement, and program outcomes; highlight risks, gaps, and opportunities for process improvement.
Support the implementation and continuous improvement of training policies, procedures, and operational workflows.
Develop a broadening knowledge of training operations, learning systems, competency frameworks, and internal business processes to support functional strategy and execution.
Apply understanding of key business drivers and how training supports workforce capability, operational performance, and organizational goals.
Work within established procedures while exercising sound judgment in resolving issues related to training coordination, data integrity, and system administration.
Escalate issues outside defined policies or system parameters to more senior team members or m