Data Solutions works with new customers to set up their data in Subscript and verify everything is correct
The basics
- The product ✨: We're building the premier metrics-first finance and billing platform that empowers B2B SaaS leaders to invoice their customers, tell their ARR story, and track accounting revenue, all in one place—regardless of how complex their customers' contracts are
- The role you'll play on our team:
- You'll be the first point of contact for new customers after they've signed on to Subscript 🙌🏽, and will work with them through complex, data-intensive implementations 🤔. You'll hook our new customers up to their source data, help them clean and validate their data in Subscript, and help do the types of analysis that give them the most value 👍🏽.
- Over the course of each implementation, you'll work to get ARR metrics, invoices, and accounting revenue clean and complete, referencing clients' CRMs (e.g. Hubspot, Salesforce), general ledgers (e.g. Quickbooks, Xero), billing tools (e.g. Stripe, Maxio, Chargebee), and spreadsheets. To get there, we rely heavily on spreadsheets, external APIs, SQL, and occasionally Python.
- You'll be the sixth member of the Data Solutions team, and will help define what the role becomes as we grow! You'll work closely with the whole company, including our co-founders Sidharth Kakkar and Michelle Lee. They formerly built and successfully exited a B2B SaaS company called Freckle Education, and this is their second start-up.
- We're a young company with a lean team (current under 30 people, but growing quickly!), so you'll have a huge say in how we shape and build all parts of our organization 👯♂️. You'll have a ton of autonomy in defining + iterating on best practices and processes to really help both our customers AND our teammates reach the moon!
- You'll not only work directly with the new clients you take on, but also support other team members as they encounter new challenges and could learn from your experience and insight.
- The way we work:
- We are an asynchronous 🕛 team
- we don't do scheduled internal meetings, so the vast majority of communication is available to anybody at any time in written documentation, whole-company Slack channels, and video documentation. If you're sick of pointless meetings, this is the place for you!
- We operate completely autonomously 💃🏿
- no one will tell you what to do; everyone gets transparent context and details about the company