Community Data Specialist (115814)

The Center for Social Concern (CSC) at Johns Hopkins University fosters a lifelong commitment to active citizenship through education, action, and reflection. Working toward this mission, the CSC seeks a Community Data Specialist who will play a critical role in managing student and community data, preserving the historical narrative of the CSC’s engagement with local partners, and preserving the historical narrative of the CSC students’ impact on the surrounding neighborhoods. The Community Data Specialist will manage quantitative and qualitative data about the Center for Social Concern’s community engagements. This includes leveraging platforms such as Hopkins Engage to track community engagement data, preserving the history of the Center and its relationships with surrounding neighborhoods, and creating an archive of this data. The role also involves establishing robust quantitative and qualitative methods including, but not limited to, pre and post-surveys, multimodal data collection and storytelling, community archival practices, and creating metrics to evaluate the CSC's impact on the local community. This position is crucial to maintain and share the historical and present-day story of the Center for Social Concern’s student engagement in the community.

Specific Duties & Responsibilities 

Hopkins Engage (50%)

• Responsible for working alongside the integrated Hopkins Engage Committee to plan and implement student, staff, and partner training, while providing organizational support to the committee members.
• Support, build, and implement a strategy for the CSC, campus, student, and community partner onboarding.
• Support, collaborate, and advise campus and higher education professionals on platform buildouts.
• Provide weekly/monthly product feedback and requests to Give Pulse as needed.

Compliance and Operations (30%)

• Work closely with CSC staff members to ensure programming complies with university risk management policies, guidelines, and protocols.
• Serve as the liaison for JHU General Counsel, Risk Management, and Student Affairs compliance teams as necessary.
• Create a centralized process to manage and track student compliance trainings across a variety of platforms.
• Support the development and tracking of operational excellence within departmental programs, operations, and initiatives.
• Consistently evaluate and revise systems for implementation of best practices within the CSC.
• Record and document standard operating procedures in a centralized location, sharing with staff as needed.

Data Management and Archiving (10%)

• Develop and maintain a digital archive that captures the history of the Center for Social Concern, its programs, and its relationships with local neighborhoods.
• Establish a tagging system and naming conventions for the digital archive.
• Liaise with the appropriate internal and community partners to integrate these documents into existing collections.

Research and Documentation (10%):

• Conduct research on the history of the CSC's community engagement, focusing on key neighborhoods and organizations in the area.
• Transcribe, code, and analyze focus group and interview data.
• Create multimodal (film, podcast, photographic, etc.) products to aid broad CSC storytelling for student and community stakeholders, especially for milestone program anniversaries.
• Collaborate with stakeholders to ensure the archive is comprehensive and accessible.
• Support the development of surveys and other forms of quantitative data collection and analysis tools as necessary.

Knowledge, Skills and Abilities

• Excellent project management and organizational skills.
• Strong understanding of data management, archiving, and historical documentation.
• Strong interpersonal and communication skills.
• Familiarity with community organizations and history in Baltimore.
  

• Experience working with archival systems and libraries.
  

• Strong ability to work collaboratively across university departments and with diverse community stakeholders.
  

• Experience using customer relationship management (CRM) databases such as Salesforce, GivePulse, or similar platforms for data management and community engagement tracking.

About JHU

The Johns Hopkins University was America’s first research university, founded for the express purpose of expanding knowledge and putting that knowledge to work for the good of humanity. Today, Johns Hopkins has approximately 6,500 faculty, 6,200 undergraduate students, and 17,600 graduate students across 230-degree programs at the baccalaureate, master’s, and doctoral levels. JHU has multiple campuses in Baltimore and campuses serving graduate students in DC, Italy, and China. Johns Hopkins stands alone among top research universities in its extraordinary commitment of attention and resources to ensuring student success particularly those from first-generation or limited income (FLI) backgrounds, making bold, sustained, and dramatic investments in the student experience over the last 15 years.

Student Affairs at JHU

Student Affairs on the Homewood campus is made up of 23 departments ranging from Residential Life, Dining, Athletics, and Campus Recreation to Student Engagement, Student Conduct, Student Transitions and Family Programs, Center for Student Success, Center for Social Concern, and University Student Services administrative units like Human Resources, IT, and Communications.

Student Affairs at Johns Hopkins educates beyond the classrooms, helping students to deepen their self-awareness, develop relationships, nurture inclusion, and find fulfillment in the collegiate experience to ensure lifelong success and meaningful contributions to our global community. Our culture is defined by our commitment to the “Aspirations for Student Learning,” which play a critical role in helping us fulfill our mission. We challenge, encourage, and support students to:

• Live with curiosity.
  

• Deepen self-awareness.
  

• Engage in meaningful collaboration.
  

• Grow in confidence.
  

• Practice responsible leadership.

Student Affairs enjoys a close relationship with Academic Affairs at JHU, and with shared responsibility for delivering on one of the University’s highest priorities: ensuring that highly talented students from a wide range of backgrounds, regardless of their ability to pay, thrive during and after their time at JHU. We work closely with our colleagues in Student Health and Well-Being, Academic Affairs, Integrated Learning and Life Design, and the Office of Diversity and Inclusion to ensure students can take full advantage of all that JHU has to offer.

Our team is seeking student-centered, success-oriented professionals who want to make a difference in students’ lives. Ideal candidates in Student Affairs are curious, solution-seeking, have a can-do attitude, and are committed to the dignity and equity of all persons. If you enjoy student-centered work, work focused on building relationships and fostering community, that is rarely the same day-to-day, engaging with both college students and colleagues in-person as well as virtually, and have an entrepreneurial spirit, we want you to join us!

Hopkins Student Affairs Statement on Inclusion, Community, and Excellence

At Johns Hopkins, we strive to be a model of a pluralistic society in which we acknowledge, embrace, and engage diverse identities, perspectives, and experiences. We seek to build and buttress an inclusive intellectual and physical environment to ensure that all members of our community know with certainty that they belong at Johns Hopkins, and we aspire to equitably share the benefits and burdens of dismantling persistent systemic barriers to individual and communal success.

Hopkins Student Affairs is committed to fostering a welcoming and inclusive community for students, faculty, and staff of all backgrounds:

• We believe that diversity is inherent to excellence and that the broad diversity of talents, cultures, identities, and experiences of our community members are core to our ability to deliver exceptional student development and learning experiences.
• We strive to support a student experience where academic, leadership, and community engagement opportunities spur discovery and learning; encourage a respect for and valuing of the perspectives of others; and foster a sense of belonging and connection across our student, broader university, and Baltimore community.
• We strive to create a learning environment where our students feel invited to learn from and contribute to the learning of others through the sharing and honoring of each other’s perspectives, identities, cultures, talents, and experiences.

Hopkins Student Affairs seeks to hire, and support the professional development of, colleagues who: are equity-minded; demonstrate a commitment to inclusion; share a keen understanding of the importance of our identity as a diverse community of learners; are poised to contribute to our efforts to support student learning and offer robust leadership development and community engagement opportunities; and can contribute to our efforts to foster student connection and a sense of belonging across our university.

• Bachelor’s Degree.
• Minimum of 3 years of experience in a related field (higher education, operations management, community engagement, or archival research).
• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Classified Title: Community Programs Specialist 
Job Posting Title (Working Title): Community Data Specialist   
Role/Level/Range: ATP/03/PB  
Starting Salary Range: $46,200 - $80,800 Annually ($55,000 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: Mon - Fri / 08:30am - 05:00pm 
Exempt Status: Exempt 
Location: Hybrid/Homewood Campus 
Department name: ​​​​​​​Center for Social Concern 
Personnel area: University Student Services