At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.
Job Description:
We are seeking a detail-oriented and analytical Business Analyst with expertise in Contract Lifecycle Management (CLM) to join our team. This role will be a key contributor to CLM implementation projects, working closely with clients to understand business needs, analyze contract management processes, and support the design and deployment of CLM solutions. The ideal candidate will have a strong background in requirements gathering, process mapping, and solution configuration, with a focus on delivering tailored solutions that drive efficiency and compliance in contract management.
Key Responsibilities:
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Requirements Gathering & Stakeholder Engagement
Conduct interviews and workshops with stakeholders to gather, document, and validate business requirements for CLM projects.
Develop a deep understanding of client contract management processes, identifying opportunities for automation and efficiency improvements.
Serve as a trusted advisor to clients, translating business needs into functional requirements and aligning solutions with strategic goals.
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Process Analysis & Future-State Design
Analyze current-state contract lifecycle processes, including contract creation, approval, negotiation, and post-execution management.
Collaborate with clients to design future-state processes, focusing on best practices and optimizing the CLM workflow for scalability and compliance.
Develop and present detailed process maps, functional specifications, and solution documentation for stakeholder review.
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Solution Configuration & Implementation Support
Configure CLM systems based on gathered requirements, including setting up workflows, templates, metadata, and reporting dashboards.
Partner with technical teams to oversee and validate customizations, integrations, and data migrations as part of the CLM implementation.
Support testing phases by developing test cases, conducting user acceptance testing (UAT), and troubleshooting issues to ensure solution quality.