Customer Business Intelligence Engineer

The role

As a Customer Business Intelligence Engineer, you will deploy data models to our customers’ data environments and work with those customers to ensure they can quickly and easily work with our data and derive value from it.  In this role, you will use your expertise in data infrastructure and data modelling to design, build, maintain and optimize our data warehouse to provide clean and robust data sets to both internal and external stakeholders. You will be working closely with backend developers to understand our data at its source, as well as with data analysts and product managers to understand our products and features, and downstream uses of our data models.  

People who have worked within cross-functional and multi-disciplined teams (and enjoyed doing so) will thrive in this role. Furthermore, you have experience in tying numbers to a larger, more strategic, business context. You enjoy communicating with customers and non-technical stakeholders, using the art of converting simple questions into complex analysis and translating them back into meaningful and actionable insights.

Meet the Team

Our data team also manages an internal Business Intelligence product that primarily leverages a SQL-based ETL to surface key performance indicators company-wide within Looker. You will be working closely with data engineers and data scientists on the team to build and maintain our data pipelines to ingest and transform data from a variety of sources to support these BI tools.


In this role, you will:

• Support the deployment of data products for League’s customers including the configuration of our data models based on the customer’s feature set.
• Communicate directly with customers to coordinate product launches, as well as ongoing support with issues and questions about our data models
• Collaborate with product and engineering teams to ensure that the impact on data sources and data models is considered during product development

• Support data analysts, data scientists and product managers by understanding how they will be working with our data and adjust designs accordingly
• Develop best practices for data model design and documentation, and promote the use of these practices by other members of the data team
• Build strong relationships with both internal stakeholders and with customers
• Identify opportunities to improve processes and technology to help teams meet business objectives

Who you are:

• You care deeply about using information and data in decision-making and have experience in communicating that logic to stakeholders.
• You are a strong problem solver and can communicate the challenges and solutions effectively
• You are a strong communicator and comfortable collaborating with groups and at times, training or educating teams to use data tools or to understand results
• You drive to learn and master new technologies and techniques.
• You like working in a fast-paced environment and are comfortable managing multiple tasks to tight deadlines.
• You are eager to learn from others and help others grow with you.

What you bring:

• Strong SQL skills, comfortable working with python
• Experience working with data pipeline orchestration such as Airflow or Dataflow 
• Experience working with data engineering stack on cloud platforms like AWS, Azure or GCP.
• At least two years of experience working as a data engineer, analytics engineer, data analyst or data scientist
• Undergraduate or Masters degree in business administration, statistics, computer science or similarly quantitative discipline, or equivalent practical experience

Nice To Have Experience

• Data analysis and data manipulation in Python (Pandas, PySpark, etc)
• Healthcare industry experience
• Worked with a SaaS company on customer facing data products
• Backend Software Engineering experience and understanding

  What We Offer

  • Comprehensive Health Benefits: We prioritize your well-being with complete medical, dental, and vision coverage
  • Bonus Program: Be rewarded for your contributions with our performance-based bonus program
  • Employee Stock Option Program: Become an owner and share in our success through our stock option program
  • Unlimited Paid Time Off: Take the time you need to recharge and maintain a healthy work-life balance
  • Spending Accounts: Manage your healthcare and dependent care expenses with tax-advantaged spending accounts
  • Wellness Days: Prioritize your mental and physical health with dedicated wellness days throughout the year
  • Growth Opportunities: We invest in your future with abundant opportunities for professional development and advancement
  • Mentorship Program: Benefit from guidance and support from experienced leaders in your field
  • Flexible Ways of Working: Enjoy the freedom to work in a way that suits your life and boosts your productivity

  
  The Application Process:
  
  We believe applying for a job should be straightforward and transparent. Here’s what to expect:

  1. Submit Your Application: You’ll receive a confirmation email right away.
  2. Hiring Manager interview: Discuss your experience, skills, and motivations relevant to the specific job requirements
  3. Talent Interview: Learn more about our culture, get alignment on your compensation expectation prior to committing to next steps
  4. Meet the Data Team: Dive into technical discussions and learn how you can make an impact at League.
  5. Final Steps: Meet our cross-functional team and the Executive leader and share experiences on collaboration and alignment with company values and strategic goals
  6. Offer and onboarding!

  We value your time and effort—our team is committed to providing updates throughout the process.

Security-related responsibilities

• Compliance with Information Security Policies
• Compliance with League’s secure coding practice
• Responsibility and accountability for executing League's policies and procedures
• Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations

• You should receive a confirmation email after submitting your application.
• A recruiter (not a computer) reviews all applications at League.
• If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
• The final step is an offer, which we hope you will accept!
• Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring.