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Data Analyst, Commercial Operations

Lifelancer
Full-time
On-site
New York, New York, United States

Job Title: Data Analyst, Commercial Operations

Job Location: United States

Job Location Type: Remote

Job Contract Type: Full-time

Job Seniority Level: Mid-Senior level

Inizio Engage is looking for a Data Analyst!

The Data Analyst plays a critical role in providing valuable strategic business insight and actionable recommendations to key stakeholders within the Commercial Business Unit and Business Development team.

This is a hands-on analytical role, the Data Analyst will support the Business Development by crafting Commercial Operations, enabling data-driven decisions that are based on analysis and best available information

This is your opportunity to join Inizio Engage and represent a top biotechnology company!

What’s in it for you?

  • Competitive compensation
  • Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotions
  • Generous performance-driven Incentive Compensation package
  • Competitive environment with company wide recognition, contests, and coveted awards
  • Exceptional company culture
  • Recognized as a Top Workplace USA 2021
  • Awarded a “Great Place to Work” award in 2022 and 2023
  • Fortune Best Workplaces in Biopharma 2022


What will you be doing?

  • The data analyst will support commercial operations and split their developing analytics including pulling and querying data, restructuring it for optimal utilization and reviewing analysis for actionable insights to share with the business.
  • Supporting the business by partnering with business leaders to understand their needs, design and execute analyses, and deliver reports that help guide future decisions.
  • Support the team by identifying and communicating any data related trends regarding volume changes for the purpose of staff adjustments. 
  • Serve as the main analytics contact point for the client across the project. Gain a greater understanding of the client’s particular needs and become a trusted analytics partner.
  • Work across an array of datasets including CRM, telephony, speech analytics, copay card enrolment, and Rx data to extract broader program insights that can improve efficiency and outcomes.
  • Create dashboards and presentations that clearly articulate the implications of the analyses for a broader audience.
  • Take greater ownership of methodology development and client communication over time. All analytical projects will be developed with an eye towards future standardization and automation.   
  • Identify, standardize and automate integration of critical reporting metrics and modeling tools to address brand-specific needs. Adapt current reports and metrics to support evolving business needs and opportunities; provide consultation and training on reports to ensure their use and effectiveness with users.
  • Develop and define prioritized ad hoc analysis as needed to support evolving business requirements and to provide timely business insights.
  • Assist with the reporting of KPIs (Key Performance Metrics) related to Agent and Team performance.


What do you need for this position?

  • Bachelor’s degree Experience: At least 3 years’ experience in analytics and reporting in the healthcare/ pharmaceutical industry Skills: 
  • Ability to structure and solve problems with analytics  
  • Experience in the healthcare or pharmaceutical space 
  • Familiarity with CRM, telephony, copay card enrollment, and Rx data 
  • Experience developing dashboards for business stakeholders using Tableau, Qlik, or a similar tool
  • Understanding of inbound, outbound and other channel volume trends and key indicators.
  • Experience with SQL, building queries and manipulating data
  • Experience with Microsoft Suite experience including Excel, Power BI, Power Query etc.
  • Experience with speech analytics or Natural Language Processing


About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at: https://inizio.health/

Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.

Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.


Lifelancer ( https://lifelancer.com ) is a talent-hiring platform in Life Sciences, Pharma and IT. The platform connects talent with opportunities in pharma, biotech, health sciences, healthtech and IT domains.

For more details and to find similar roles, please check out the below Lifelancer link.

https://lifelancer.com/jobs/view/4cf6b918c84763a12b0c2d0d93feb226