About VIVIO
VIVIO Health, a Public Benefit Corporation, is revolutionizing pharmacy benefits management through data and technology. Our foundational principle - "The Right Drug for the Right Person at the Right Price" - drives everything we do. Since 2016, our evidence-based approach has delivered superior health outcomes while reducing costs for self-insured employers and health plans. By ensuring each patient receives the most appropriate medication for their specific condition at a fair market price, we're replacing the obsolete PBM Model with innovative solutions that work better for everyone.
Why Join VIVIO?
- Innovation: Challenge the status quo and shape healthcare's future
- Impact: Directly influence patient care and help change healthcare delivery
- Collaboration: Work with passionate teammates dedicated to making a difference
- Culture: Enjoy autonomy and reliability in a micromanagement-free environment
- Growth: Expand your opportunities as we expand our business
About the Role:
VIVIO's value to clients rests on proving what a traditional PBM can't: transparent, verifiable savings on drug spend. The Data Analyst will own client-facing reporting and the analytics pipelines behind it, working closely with Client Success, Sales, and Tech to turn VIVIO's data into the evidence clients and prospects need to trust our common sense drug management model.
As an effective Customer Success Data Analyst, you will analyze customer data to identify trends, patterns, and insights to enhance customer satisfaction and drive business growth. This role involves working with various data sources, conducting in-depth analyses, creating reports and dashboards, and collaborating with cross-functional teams to execute data requests while contributing to customer growth and retention.
Strong analytical, communication, and problem-solving skills are essential for the position. You will love being on this team if you are a problem-solver and are internally motivated to keep your customers, advisors, and vendor partners happy.
Who You Will Be Working With:
This role sits within our Client Success Team.