Data Analyst I at Sperry Rail in Shelton, Connecticut, United States

Data Analyst I at Sperry RailShelton, Connecticut, United States — full-time

Overview

SUMMARY OF POSITION:

To process and analyze computer generated test data from detector cars; generate test data audits in accordance to company / client specification; assist in maintaining departmental procedures; processing customer special requests; and to assist in other departmental requirements as needed.

Responsibilities

ESSENTIAL FUNCTIONS:

Responsibilities

Provide customer audit reports for violations in accordance with internal, client guidelines and procedures.
Assist in data review of service failure investigations, providing this information to the Quality Manager for processing.
Maintain customer and inter-company auditing requirements.
Maintain department measurable as assigned by the Quality Manager.
Provide test data analysis or comparison results as assigned by Quality Manager.
Provide analysis for new technology.
Provide tape comparisons for Chief Operator training class.

Objectives

To maintain departmental response time to customer requirements or requests.
To maintain the service capabilities of the department.
Maintain customer audit requirements.

Qualifications

MINIMUM REQUIREMENTS:

Education: High School Diploma/GED.
Skills/Competencies: Communicate effectively, both orally and in writing.

Maintain a relationship with the customer and follow up on all customer complaints. Always maintain a professional and positive attitude toward employees and customers.

ORGANIZATIONAL RELATIONSHIPS/SCOPE:

Interacts at all levels within organization.
Interacts with customers personnel.
Interacts across departmental boundaries.
Scope: Actions may have impact on customer relationships and financial condition of the Company.

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About Us

Why Sperry:

Competitive salary