Skill | Required / Desired | Amount | of Experience |
Knowledge of IT Asset Management best practices. | 5 | Years | |
Ability to analyze business needs, gather and analyze data, and communicate solutions. | 5 | Years | |
Skill in the use of troubleshooting tools, managing, and administering Windows workstations. | 3 | Years | |
Demonstrated skill in organization, time management, and task prioritization in a high-volume workspace. | 5 | Years | |
Experience providing strong customer service with a customer first attitude. | 5 | Years | |
Knowledge of State policy and governance. VITA Experience a plus. | Desired | 3 | Years |
Skill in SQL queries, data manipulation, report development, and BI tools. | Nice to have | 3 | Years |