At Trackforce, we are transforming how physical security operations are managed around the world. As the leading SaaS platform for physical security workforce management, we provide security companies and organizations with a streamlined solution to manage their guard forces, respond faster, operate more efficiently, and reduce costs — all while staying focused on safety and protection.
We support 4,600+ clients across more than 50 countries and are proud to be a growing team of 300+ professionals. With our headquarters in Dallas, Texas, and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across regions and time zones in a hybrid work environment that combines flexibility, connection, and meaningful impact.
Your Mission
You will be the crucial bridge to understanding our client's needs and developing a solution to meet these requirements. You understand the client's needs, effectively manage expectations, and subsequently relay all the information between the client and our internal teams and/or stakeholders. To make this happen, you will gather and transform technical requirements into clear projects that evolve into innovative client-centric solutions. You will also be required to transform all relevant integration requests into technical documentation that will be given to clients for final sign-off.