DescriptionJOB SUMMARY
This is a non-exempt position. The person in this role receives, distributes, and tracks all incoming repair claims through program and non-program sources. He/she will also be responsible for complete and accurate data entry (new jobs) for all assigned offices. This position will support their assigned branch with document processing, weekly reporting, etc. This person must keep open & continuous communication with branch employees, managers, etc. This position will require occasional holidays, occasional Saturdays and overtime as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties will include, but are not limited to:
- Distribute new repair claims (assignments & non-assignments) to Project Managers based on a rotation set up by the Branch Lead/Branch Manager
- Enter jobs into DASH program for all lines of service for assigned branches
- Audit jobs in DASH for all lines of service for assigned branches to ensure complete and accurate data in accordance with company requirements
- Responsible for weekly reporting.
- Other duties as assigned with approval from the Department Head of Operational Support
SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.
QualificationsQUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Applicant must possess a high school diploma. Six months to one-year related customer service experience and/or training; or equivalent combination of education and experience.
ORAL COMUNICATON:<