Harbor is seeking a Data Specialist to join the Ohio Means Jobs location in Lucas County! This role is responsible for collecting and interpreting information on a consistent basis to demonstrate the value of the services offered at OMJ- Lucas County.
Position is full-time, first shift.
Education/Experience/Other Requirements:
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Associate’s degree in business, data systems or closely related field with two years of experience in data interpretation, retrieval entry and report writing from a database. Bachelor’s degree preferred.
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Position requires experience and all-around knowledge working in a networked environment, including troubleshooting skills; strong computer skills helpful.
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Working knowledge of database design: Salesforce, CFIS, ARIES.
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Experience developing and running reports.
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Must be a team player, learn protocols quickly and be competent to train others.
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Must have strong attention to detail, and be able to communicate (verbal and written) effectively with a variety of individuals.
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Must be patient, conscientious, self-motivated, independent, and productive.
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Specific education/training in computer science preferred.
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Must have valid driver’s license, acceptable driving record, and be deemed insurable through Harbor’s vehicle insurance carrier.
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Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.â¯
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Experience with supervision/monitoring /assessing performance of staff to make improvements or take corrective action.
Essential Job Competencies/Primary Duties:
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Accurately and timely enters and monitors client, employer, and service information into identified database systems (State, County, and Harbor systems).
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Follows guidelines for maintaining security of data and reports.
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Reviews data error reports and does the necessary follow-up to ensure the data compiled in reports is accurate.
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Runs reports and initiates corrective action as nec