New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.
The Office of the Chief Operating Officer (COO) is comprised of Human Capital Management (HCM), Information Technology (IT), Support Services, and Geographic Information Systems (GIS). The Office of the COO is focused on implementing agency initiatives and strategies into daily operations to meet agency objectives and goals.
The Human Capital Management (HCM) unit coordinates all aspects of employee relations and organizational structure, which includes but is not limited to the areas of talent management, employee relations, payroll and timekeeping, benefits, HRIS and analytics, HR compliance, change management, organizational and performance management.
The Human Capital Data Specialist is responsible for supporting HCM’s data integrity, data process improvement, and reporting functions. This role will generate ad hoc and scheduled reports and analytics across all Human Capital areas including recruitment; retention, and turnover; performance; and workforce planning, often integrating data from disparate systems. This individual will be the front line for responding to data requests from within HCM as well as from other divisions within the agency and executive leadership. A key goal of the position is to establish strong HCM data protocols, including data quality assurance, process improvement, and documentation to ensure consistent, accurate data.
The Specialist’s responsibilities may include, but will not be limited to, the following:
Produce regular and ad-hoc reports using available data sources to comply with local laws, Citywide requirements, internal data cycles and other needs;
Develop new reporting and analytics solutions, and develop and document best practices around HCM data collection, maintenance, reporting, and sharing;
Configure reports and automations in the HCM Vacancy Tracker and other trackers built in Airtable; develop a high-level user guide for our Airtable trackers.
Maintain data integrity in our HRIS; develop data QA protocols and standard operating procedures;
Perform data reconciliation where necessary and develop new methods for improving accuracy and efficiency where appropriate;
Develop data QA protocols and standard operating procedures; run regular QA checks from internal systems as well as City systems such as CHRMS and NYCAPS;
Research new COTS HRIS inclu