DescriptionPosition Overview
The HR Data Specialist serves as a key operational and analytical partner within the Human Resources team, responsible for executing HR business processes, managing day-to-day case resolution, and supporting system enhancements across HR technology platforms including AskHR, Oracle Cloud HCM, and Kuali Forms. This role completes a wide range of daily operational tasks that are often cross-functional in nature, requiring coordination across multiple HR areas and stakeholders to ensure efficient and accurate processing. Working closely with the Senior HR Analyst, this position contributes to process documentation, system testing, and continuous improvement efforts.
This is an onsite, hybrid position.
Responsibilities:
Case Management & AskHR Operations
Serve as the primary handler for AskHR case intake, triage, and resolution, ensuring timely and accurate responses to campus inquiries.
Maintain and contribute to the AskHR knowledge base, ensuring articles are current, accurate, and aligned with HR policies and processes.
Manage AskHR category configuration and process how-to cases in collaboration with the Senior HR Analyst.
Execute data clean-up requests and audits submitted through AskHR in partnership with the HR Data Specialist.
Oracle HCM & Testing Support
Support Oracle Cloud HCM regression testing and release note review cycles, under the direction of the Senior HR Analyst.
Assist in the development of test scripts, validate outputs, and ensure system changes align with business requirements prior to deployment.
Assist with new feature evaluation and project management activities related to Oracle system updates.
Operational HR Workflows
Process affiliate background checks and manage the DocuSign workflow for affiliate onboarding.
Coordinate volunteer background check submissions and track completion.
Manage change assignment approval routing and salary change processing as delegated.
Process Documentation & Collaboration