THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $107,137.00-$123,208.00
THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE COMPUTER SPECIALIST (SOFTWARE) TITLE.
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.
The New York City Administration for Children’s Services of Office of Information Technology (OIT) department has the responsibility to provide high quality, reliable, sustainable technology services, and support to meet the needs of the families and children we serve through ACS and its vendor partners and other city agencies. The Center for Technology Ideation and Management (CFTIM) unit devises the IT strategy and roadmap, bringing to fruition transformative and innovative technology solutions that are aligned with the Agency's missions. This is accomplished through four key areas Relationship Management, Technology Ideation, Enterprise Architecture, and Project Management.
The Ideation Business Analyst will play a key role in identifying, evaluating, and refining innovative technology solutions to improve ACS's operations. This role bridges the gap between technology and business needs by conducting research, gathering requirements, and translating ideas into functional specifications that drive technology-driven improvements. Reporting to the Director of Technology Ideation, the Ideation Business Analyst will collaborate with internal stakeholders, technical teams, and vendors to assess the feasibility of new ideas, ensure alignment with business objectives, and facilitate the implementation of solutions that enhance service delivery across ACS and its partner organizations.
Key responsibilities will include but not limited to:
- Collaborate with stakeholders to analyze business needs and recommend process improvements.
- Lead sessions to define project scope and objectives with business units and technical teams.
- Develop business requirements, functional specifications, and system documentation.
- Create process maps, screen mockups, and user stories for effective communication with development.
- Work with Business Relationship Managers, Project Managers, and other stakeholders to ensure alignment between business needs and technical solutions.
- Participate in User Acceptance Testing (UAT), develop test cases, and validate solutions wh