Introduction
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.
GRADE
ASTD16
LOCATION OF POSITION
Baltimore City Department of Social Services
Office of Innovation
1910 N. Broadway
Baltimore, MD 21213
Main Purpose of Job
The primary objective of this role is to support the Baltimore City Department of Social Services (BCDSS) by providing on-site technical guidance, producing data-driven reports, and performing detailed data analysis. This position requires significant independent judgement to interpret and apply the L.J. v. Massinga federal court mandates (LJ Consent Decree), as well as relevant laws and regulations throughout various administrative stages. Additionally, the incumbent will facilitate effective communication to help personnel identify and rectify issues within the Child Juvenile & Adult Management Systems (CJAMS), the agency's primary electronic information platform.
POSITION DUTIES
Information Management (Work Assignments)
- Generate and analyze reports from internal databases and systems like CJAMS and Workday to produce critical performance and compliance metrics.
- Evaluate data to improve service outcomes for families and children, ensuring all recurring reports for LJ Consent Decree and other agency mandates are delivered on schedule.
- Collaborate across agency units to define report requirements and data needs, optimizing staff productivity and service results for Baltimore City residents.
Process Improvement (Special Projects)
- Research and compile information as directed by the executive and may recommend innovative ideas or methods of doing business.
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